Dear HelloFresh,
Lifestyle
June 1, 2018
Here at HelloFresh, we're proud to support diversity and inclusiveness on and off the plate. After all, it's the variety of tastes, textures, and delicious details that makes every recipe (...)
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Lifestyle
April 26, 2018
Call us crazy, but we’re pretty sure cooking can be fun โ and yes, even on busy weeknights (gasp!). Continue reading to find out how.ย
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6 comments
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Lifestyle
April 20, 2018
Earth Day is this Sunday, and we’re celebrating in a BIG way here at HelloFresh with out-of-the-box recycling projects to inspire you to put that packaging to good use.
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6 comments
Lisa says: I am curious as to whether I can use the filling of the frozen bag in with some of my planters to help keep the soil moist and reduce the amount of times I need to water my plants.
SARAH says: Could the cotton insulation be safely repurposed for sleeping bag filler?
Jordan Schultz says: Good question– One which we’d have to check with our supplier about.
Michael says: Why can your bags and cotton insulation simply be sanitized and reused by you? When next weeks shipment comes in, the carrier picks up last weeks box, and you can simply reuse it. This saves on industrial energy use to mfg the carton, the cold packs and the cotton insulation. Though it would mean you would want some kind of simple wash system for the plastic liners in the event that something previously leaked. I haven’t seen any leakage from any of your shipments yet, but I’m sure it’s happened. If the carrier sees signs of damage to last weeks delivery, they can simply leave it and the customer can recycle it as described.
David says: I plan on lining my garage attic with the insulation. I will get back to everyone if I notice a difference ๐
Jordan Schultz says: Keep us posted! We’re excited to hear the results!
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Lifestyle
April 17, 2018
To date, HelloFresh has donated over one million meals, effectively reducing landfill waste by 65%. And with Earth Day right around the corner, now seems like a pretty perfect time to celebrate these milestones.ย
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1 comment
Sy Ro says: What an awesome program. Thanks for keeping us updated! Do you ever have any leftover boxes from last-minute cancellations or other snafus?
Do you donate those food items too?
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Lifestyle
March 30, 2018
Spring is in the air, and thanks to these DIY natural room scents, it smells like a fresh garden bursting with herby, citrusy goodness.ย
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1 comment
Leslie O. says: These look wonderful! I’ll have to try some of these combinations soon. I always suspected that throwing away citrus peels was a bad idea…
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Eat
March 23, 2018
Would you rather be drinking wine at a fancy dinner party or in pajamas with your feet up? Take this quiz to find out, and be sure to check out the HelloFresh Wine Club perfect for every sippin’ style.
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2 comments
Danielle says: My favorite wine is made by Sutter Home White Zinfedel
Jordan Schultz says: Love a sensible White Zin!
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Lifestyle
March 21, 2018
Go green this spring with all natural, 5-ingredient cleaning products and air fresheners.ย ย
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2 comments
Kimberley says: i want to suspend this for a while
Jacqueline Parisi says: Hi Kimberley – no problem! You’re always in charge and can easily skip a week by clicking My Deliveries, then Skip Week. Just be sure to let us know by 11:59pm PST 5 days prior to your next scheduled delivery so we can alert our suppliers.
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Lifestyle
March 9, 2018
Lifestyle
February 21, 2018
Discover how your slicing, dicing, and whisking habits correlate with your go-to love language. Because if there’s anything better than a single day of romance, it’s a month-long routine of it.ย
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3 comments
Stephanie Morris says: Hey Hello Fresh People Cookers!
I am digging this plan! The food is fresh like the name: All ingredients down to the spices and fresh herbs, This is fantastic! The only thing I had to figure out was the delivery for me. My three meals last me longer than a week. I am one person, but my room mate eats, sometimes. So I only need meals delivered every three to four weeks. I had some difficulty with figuring out how to skip a week and order ONLY when I needed the meals.
I don’t want to waste these beautiful meals. I like calling customer service over the chat.
I find chat people in general type slowly and it is annoying waiting for them to respond.
So, now I think I have the delivery date changes under my belt and I can be ABSOLUTE;LY HAPPY WITH HELLOFRESH! Thank so much
Jacqueline Parisi says: So happy to hear that, Stephanie! Skipping deliveries is easy with the app as well, so if you don’t have that, we’d definitely recommend downloading it.
Hellofresh my package came today at 12:45 everything was completely thawed the boxes were wet the bags were wet and the ice was all melted can I get this replaced
We’re so sorry to hear that, Karen! Definitely not up to our standards. Please feel free to reach out to our Customer Care team at 646-846-FOOD (3663). They’d be happy to sort this out for you.
Even the dinners that I was sure I’d ruined have still tasted great! HelloFresh has taught me a lot of new skills in the kitchen. Before, the extent of my cooking was boil pasta and add sauce haha!
That’s what we love to hear, Jessica! So happy you’re a part of the HelloFresh family.
I have not received an email allowing me to select next week’s menu. The same thing happened last week and when I contacted you about it was told the deadline had passed.
Please be informed I wish to skip receiving meals until I receive the opportunity of choice in menu.
Hi Lindaโ Jordan here, the head of our community team. Sorry about that! Please chat with us at hellofresh.com in the bottom right corner. We can look into the email issue and help you out with your account.